Every request arrives pre-triaged by AI.
Tenants describe the issue. Our AI asks the right follow-up questions, categorizes urgency, suggests troubleshooting, and recommends the right contractor type — before you even see the request.
14-day free trial · No credit card required
Maintenance requests are a black box
- "My sink is broken" — is it leaking, clogged, or spraying water everywhere?
- You can't assess urgency without a 10-minute phone call
- Half the service calls are for things the tenant could have fixed themselves
- Dispatching the wrong contractor wastes everyone's time and money
- No structured data — just vague texts and voicemails
AI turns chaos into clarity
- Tenants describe the issue in plain English — no forms, no dropdowns
- AI asks 2-4 targeted follow-up questions to understand the real problem
- Urgency is auto-categorized: routine, priority, or emergency
- Troubleshooting steps are suggested before a contractor is dispatched
- You receive a structured, pre-triaged request with an AI confidence score
How it works
From start to finish in four simple steps.
Tenant describes the problem
They type naturally: "My kitchen sink is leaking under the cabinet." No category dropdowns, no priority guessing.
AI asks smart follow-ups
"Is it the hot or cold water line? Is the leak constant or only when the faucet runs? Do you see any water damage on the cabinet floor?"
AI triages the request
Based on answers: Priority = MEDIUM. Category = Plumbing. Contractor type = Licensed Plumber. Confidence: 94%.
You take action with full context
Open the request and see everything organized: description, follow-up answers, photos, urgency rating, and suggested next steps.
Why landlords love this
Real benefits that save time, reduce stress, and protect your investment.
30-40% Fewer Service Calls
AI suggests troubleshooting steps tenants can try first — reset the breaker, check the shutoff valve, clear the P-trap. Simple fixes stay simple.
Right Contractor, First Time
No more sending an electrician for a plumbing issue. AI identifies the trade needed based on the actual problem, not the tenant's guess.
Urgency You Can Trust
AI distinguishes between a dripping faucet and a burst pipe. Emergency requests get flagged immediately. Routine ones wait their turn.
Structured Data, Not Vague Texts
Every request arrives with categorized details, tenant-provided photos, and AI analysis. No more playing phone tag to understand the issue.
See the AI in action
Real scenarios showing how AI triage transforms vague requests into actionable work orders.
"My kitchen sink is leaking and there's water on the floor."
- →Is the leak coming from the faucet, the pipes under the sink, or the drain?
- →Is it a constant drip or only when the water is running?
- →Can you see any visible damage to the pipes under the cabinet?
Category: Plumbing | Priority: HIGH | Contractor: Licensed Plumber | Confidence: 96% | Note: Active leak with floor water — schedule within 24 hours to prevent water damage.
"The heat won't turn on and it's really cold in here."
- →Is the thermostat display on, or is the screen blank?
- →Have you tried adjusting the temperature setting above 72F?
- →Do you hear the furnace trying to start (clicking or humming)?
Category: HVAC | Priority: HIGH (winter) | Contractor: HVAC Technician | Confidence: 91% | Troubleshooting sent: Check thermostat batteries, verify breaker, set to HEAT mode.
"One of my outlets stopped working in the bedroom."
- →Is it just one outlet or multiple outlets in the room?
- →Have you checked if the outlet has a reset button (GFCI)?
- →Did anything happen before it stopped — a spark, a pop, or a tripped breaker?
Category: Electrical | Priority: MEDIUM | Contractor: Electrician | Confidence: 88% | Troubleshooting sent: Check GFCI reset buttons in kitchen/bathroom, check breaker panel.
Ready to let AI handle the triage?
Every maintenance request arrives organized, prioritized, and ready for action. Start your free trial today.
14-day free trial · No credit card required · Cancel anytime